Support You Can
Trust
Personalised Support
We partner with you to provide the specific support you need to lead an independent life.
Personal Care & Daily Living
Maintain your independence at home with support that respects your privacy and routine."
Cleaning & Household Assistance
Meal Preparation & Nutrition Support
Social Support & Companionship
Transport Services
Shopping Assistance
Community Participation
Medical Appointment Support
Here's How
House Cleaning & Household Activities
- Cleaning: Support with vacuuming, mopping, cleaning shower & toilet, dusting, and keeping your living space exactly how you like it.
- Meal Preparation: Collaborative cooking and meal planning to ensure you enjoy nutritious food you love.
- Laundry & Linen: Assistance with washing, drying, and folding to keep your home running smoothly.
Yard Maintenance: Helping you keep your outdoor spaces tidy and safe.
One-on-One Basic Support
Personal Activities
- Morning & Evening Routines: Friendly support with showering, and dressing to start and end your day right.
- Health & Wellbeing: Assistance with medication reminders, mobility, and healthy lifestyle choices.
- Flexible Scheduling: We work around your preferred routine, not the other way around.
Interpreting and Translating
- Language Support: Basic assistance in Swahili, French, and other languages to ensure you fully understand your NDIS plan.
- Advocacy: Helping you communicate your needs clearly to doctors, government agencies, and other providers.
- Cultural Bridging: Ensuring your support respects your traditions, values, and heritage.
- Document Translation: Making sure your important NDIS paperwork is explained in a language you are most comfortable with.
Travel and Transport
- Getting Around Town: Safe and reliable transport to medical appointments, shopping centres, or social events.
- Building Confidence: Support learning to use local public transport (trains and buses) in Gawler and the Northern Suburbs.
Community Access: Ensuring you never miss out on community activities due to a lack of transport.
Life Skills Development
Life Skills Development
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Community Participation
Community Participation
- Social Outings: Exploring local Gawler cafés, parks, and community hubs with a supportive companion.
- Hobbies & Interests: Joining local clubs, art classes, or sporting groups that match your passions.
- Events & Festivals: Getting involved in Northern Suburbs community events and cultural celebrations.
- Building Friendships: Developing social skills and expanding your local support network.
Community Social & Recreational Activities
Community Participation
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Easy Booking
We make it easy to get the support you need. Here is how our bookings work:
Simple Bookings
- All NDIS Plans Welcome
Whether you are self-managed, plan-managed, or NDIA-managed, we’ve got you covered.
- Private Support Available
You don’t need an NDIS plan to work with us. We offer private arrangements for anyone needing a hand.
- Flexible and Clear Pricing
Our costs are transparent with no hidden fees, and we offer 7-day payment terms to keep things simple.
- Your Schedule, Your Way
We work around you. Book in support on-demand based on what suits your life best.
Get Started in 4 Easy Steps
Get Started in 4 Easy Steps
- Step 1: Get in Touch
Give us a call or send an email to chat about how we can help.
- Step 2: Meet and Greet
We’ll meet up to get to know you, your culture, and your goals.
- Step 3: Set Your Plan
We’ll work together to create a schedule that fits your NDIS plan or private needs.
- Step 4: Start Your Support
Once you’re happy, support begins on your terms. You stay in control
Quality Assurance You Can Trust
- Registered NDIS Provider: meet all government requirements and full NDIS compliance standards.
- Quality & Safeguards Commission • Quality & Safety Guaranteed: We strictly follow the NDIS Quality and Safeguards Commission standards.
- Strict Worker Screeningk :Strict Worker Screening: Every staff member holds a current NDIS Worker Screening Check and a Working with Children Check.
- NDIS Worker Screening Check completed
- Fully Insured • Fully Insured: We are backed by $20M in Public Liability Insurance for your total protection.
- Culturally Safe Appropriate We provide multilingual care that respects your language, heritage, and background.
How We Work
Frequently Asked Questions
What is the NDIS and am I eligible?
The National Disability Insurance Scheme (NDIS) provides funding for Australians under 65 with permanent and significant disabilities. You must be an Australian citizen, permanent resident, or Protected Special Category Visa holder. The disability must substantially impact your daily life and ability to participate in activities. Visit ndis.gov.au or call 1800 800 110 to check your eligibility.
Can I use your services if I don't have NDIS funding?
Absolutely! We welcome private clients who prefer to arrange and pay for services directly. Whether you’re not eligible for NDIS, waiting for approval, or simply prefer private arrangements, we provide the same high-quality, culturally appropriate support. We’ll work with you to create a personalised support plan that fits your needs and budget. Contact us to discuss flexible payment options and how we can tailor our services for your situation.
What areas do you service?
We proudly serve Adelaide’s northern suburbs, Gawler regions, and the wider South Australian region. We’re expanding our reach to support more communities across Australia where quality NDIS services are needed most.
What control do I have over my NDIS support and services?
100% complete control! NDIS is built on the principle that you make all the decisions about your support with dignity, freedom, and independence. You can choose your support workers, decide when services are delivered, select what activities you need help with, and change any aspect of your support at any time. If you don’t get along with a support worker, simply ask for a change because it’s your right. You set the preferences for who you work with, when they come, and what they help you with. We’re here to support your choices, not make them for you.
What services do you provide?
We offer comprehensive NDIS support including:
• Personal care (showering, dressing, medication support)
• Domestic assistance (cleaning, meal preparation, laundry)
• Community participation and life skills development
• Transport services (medical appointments, shopping, social outings)
• Social support and companionship
• Employment readiness and skills building
Do you have support workers who speak my language?
Yes! Our team speaks English, Swahili, Kirundi, French, and Kinyrwanda. We can also connect you with support workers from other culturally and linguistically diverse backgrounds to ensure you feel comfortable and understood.
What is your CARE+™ Framework?
Our CARE+™ Framework is our person-centred approach that guides everything we do:
• Connect – We build genuine relationships and understand your story
• Adapt – We tailor support to your lifestyle and changing needs
• Respect – We uphold your dignity, privacy, and right to choose
• Empower – We focus on building your independence and confidence
How much do your services cost?
We follow NDIS pricing guidelines and are transparent about all costs. Before starting services, we’ll provide a clear service agreement outlining exactly what we’ll provide, how much we’ll charge, and how payments work. No surprises, ever.
How do I get started with your services?
It’s simple! You can:
- Call us for a free consultation
• Complete a self-referral form
• Have a healthcare professional refer you
• Book an initial meeting to discuss your needs and goals
Do you work with all NDIS plan management types?
Yes! Whether you’re self-managed, plan-managed, or NDIA-managed, we can work with your funding arrangement to provide the support you need.
What makes you different from other NDIS providers?
We’re family-founded from lived experience, not corporate strategy.
As an owner-operator business, we provide:
• Consistent, caring staff who know your story
• Cultural understanding and multilingual support
• Flexible, personalised approach to your unique needs
• Willingness to go above and beyond
• Focus on rural and regional areas where services are often limited
Can I choose my support worker?
Absolutely! Choice and control are fundamental NDIS principles we strongly support. We’ll work with you to match you with support workers who understand your culture, speak your language, and align with your personality and goals.
What if I need to change or cancel services?
We understand that life changes, so we’re flexible with our services. For most services, we require 24 hours’ notice for changes or cancellations. We’ll always work with you to adjust support as your needs evolve.
Do you understand cultural needs and traditions?
Yes! Our founder has extensive experience working with CALD communities and understands the unique challenges of navigating Australian systems. We provide culturally appropriate care that honours your background and traditions.
Do you provide services in regional areas?
Yes! We specifically focus on metro, regional, and rural outreach in South Australia where quality NDIS services are often scarce. We’re committed to ensuring everyone has access to quality support, regardless of location.
How do you ensure quality and safety?
We’re fully NDIS registered and compliant with all Quality & Safeguards Commission standards. Our support workers are trained, experienced, and undergo thorough background checks. We maintain comprehensive insurance and follow strict safety protocols.
Still have questions?
Send a message and we’ll be in touch within 1-2 business days.
Contact Us Today
We’re here to help you understand your options and find the right support for your unique situation.